REMEMBER Policies
1. Pre-Session WhatsApp Screening
A short 5–10 minute WhatsApp verification is required before any session. This free step allows us to understand your needs, confirm your location, and ensure the session is suitable before we meet in person.
2. Session Environment
All REMEMBER sessions take place in public or natural spaces. These are calm, open, grounding environments chosen to ensure comfort and safety for both the guide and the client.
3. Session Duration
Sessions have a set duration when booked, but your wellbeing comes first. If we reach the end of your scheduled time and you are still in the middle of something meaningful, we continue until your session feels complete. You will never feel rushed or as if someone is waiting after you. Your healing sets the pace.
4. Confidentiality
Everything shared during your session is treated with complete privacy and respect. Your personal experiences, emotions, and conversations remain confidential and are never shared with anyone. Your trust and safety are central to the healing space REMEMBER provides.
5. Payments
- EFT or Cash only.
- Payment is required immediately after each session.
- No Medical aids accepted.
6. Right to Decline or Reschedule
REMEMBER reserves the right to decline or reschedule a booking if it becomes clear that the session may not be suitable, safe, or aligned for the client at that time. This is always done with care and respect.